top of page
  • LinkedIn
  • White Facebook Icon
  • White Instagram Icon
GettyImages-2166828249-2048x1133.jpg

Business Plan

The content and materials included in this portfolio were developed as part of the USTA Racquet Sports Management Apprenticeship and are intended for educational and portfolio purposes only. They were created for South Texas Tennis Center, a proposed public racquet sports facility in Edinburg, Texas.*

*The facility, branding, plans, and supporting materials are fictional and were developed as part of a conceptual project to demonstrate planning, management, marketing, and operational skills.

.

Financial Management

To ensure a comprehensive and forward-looking business plan, the Financial Management section includes a seven-year budget projection.

 

The first four years provide a detailed breakdown of all revenue and expense assumptions, with careful consideration given to each category to create a realistic and well-supported financial outlook. For the final three years, the financials are presented on a pro forma basis, providing a longer-term projection of the facility’s anticipated financial performance and growth.

Profit & Loss Statement

For the South Texas Tennis Center, I decided to adapt a template that I already had from my previous business. Originally, I received it as a spreadsheet to manage a small business, but the prompts and formulas in Google Spreadsheet run really well for any medium-sized business. It can even substitute for a QuickBooks subscription and offer a really good way to observe the data.

Other Financial Management Tools

Balls
variancereports.png

Variance Reports help businesses identify discrepancies between budget, forecast, and actual numbers.

Having them is crucial for planning for the future, analyzing potential threats, and controlling costs to accomplish financial goals.

KPIs.png

Our KPIs should focus on what matters most: financial performance and people. Both are essential to a successful tennis facility.

Please click on “More Info” to explore the KPIs that matter most for this facility.

Pricing Strategy.png

To support our KPIs and financial sustainability, the pricing strategy balances consistency, fairness, and affordability while supporting the facility’s long-term financial goals.

Additional Reports.png

Additional reports supporting KPIs, marketing, and pricing strategies.

Tennis Match Crowd

Marketing & Sales

Ready-to-use templates and plans designed to adapt to any facility, strengthen its marketing presence,

and achieve tangible results.

Leadership Brand.png

I want to lead a team of tennis professionals committed to an athlete-centered approach, empowering every player with the tools to thrive both on the court and in life.

Marketing Calendar.png

12-month seasonal planning calendar outlining key activities, strategies, and deliverables.

Community Engagement.png

The most essential foundation for the Community Engagement Strategy is family. During my experience as a coach and director of Racquet Sports in this area, I learned that my events were more successful when family members from different generations were included.

Customer Journey

The most important aspect of the customer journey at this facility is delivering a world-class experience at an affordable price for residents in South Texas. We don’t want only clients and members coming to the facility; we want people to have our club as part of their lives. 

Screenshot 2026-08-11 at 8.20.50 PM.png

Compensation & Benefits

At South Texas Tennis Center, we are committed to ensuring every team member feels valued and fairly compensated.

 

Our compensation strategy targets pay at least 2% above the local market average while rewarding loyalty, professional development, and performance. Compensation combines guaranteed flat-rate hours with opportunities for commissions and performance-based bonuses, creating a fair and motivating structure that supports both employee growth and facility success.

Click here to learn more about:

  • Pay principles, objectives and policies

  • Competitive strategy

bottom of page